/* ────────────────────────────────────────────
   PN Realty Chatbot — chatbot.css (Standalone)
   ──────────────────────────────────────────── */

@import url('https://fonts.googleapis.com/css2?family=Poppins:wght@300;400;500;600&display=swap');

:root {
  --pnc-pink:   #e8397d;
  --pnc-pink2:  #f5507a;
  --pnc-white:  #ffffff;
  --pnc-gray:   #f4f6f9;
  --pnc-border: #e8e8ee;
  --pnc-text:   #2d2d3a;
  --pnc-sub:    #888899;
  --pnc-shadow: 0 8px 40px rgba(232,57,125,.22), 0 2px 12px rgba(0,0,0,.12);
  --pnc-radius: 18px;
  --pnc-font:   'Poppins', 'Segoe UI', Arial, sans-serif;
}

/* ── Launcher ────────────────────────────────── */
#pnchat-launcher {
  position: fixed;
  bottom: 24px; right: 24px;
  z-index: 999999;
  width: 62px; height: 62px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--pnc-pink), var(--pnc-pink2));
  box-shadow: 0 4px 20px rgba(232,57,125,.45);
  cursor: pointer;
  display: flex; align-items: center; justify-content: center;
  transition: transform .25s cubic-bezier(.34,1.56,.64,1), box-shadow .25s;
  user-select: none;
  border: none;
  outline: none;
}
#pnchat-launcher:hover  { transform: scale(1.10); box-shadow: 0 6px 28px rgba(232,57,125,.6); }
#pnchat-launcher:active { transform: scale(0.95); }

.pnchat-launcher-icon  { display: flex; }
.pnchat-launcher-close { display: none; }

.pnchat-notif-dot {
  position: absolute;
  top: 4px; right: 4px;
  width: 13px; height: 13px;
  background: #ff4d4d;
  border: 2px solid #fff;
  border-radius: 50%;
  animation: pnchat-pulse 1.6s infinite;
}
@keyframes pnchat-pulse {
  0%,100% { box-shadow: 0 0 0 0 rgba(255,77,77,.5); }
  50%      { box-shadow: 0 0 0 6px rgba(255,77,77,0); }
}

/* ── Widget ──────────────────────────────────── */
#pnchat-widget {
  position: fixed;
  bottom: 98px; right: 24px;
  z-index: 999998;
  width: 370px;
  max-width: calc(100vw - 32px);
  border-radius: var(--pnc-radius);
  background: var(--pnc-white);
  box-shadow: var(--pnc-shadow);
  font-family: var(--pnc-font);
  display: flex; flex-direction: column;
  overflow: hidden;
  transform-origin: bottom right;
  transform: scale(0) translateY(20px);
  opacity: 0;
  pointer-events: none;
  transition: transform .35s cubic-bezier(.34,1.4,.64,1), opacity .25s;
  max-height: 85vh;
}
#pnchat-widget.pnchat-open {
  transform: scale(1) translateY(0);
  opacity: 1;
  pointer-events: all;
}

/* ── Header ──────────────────────────────────── */
.pnchat-header {
  background: linear-gradient(135deg, var(--pnc-pink) 0%, #c0255e 100%);
  padding: 14px 16px;
  display: flex; align-items: center; justify-content: space-between;
  flex-shrink: 0;
}
.pnchat-header-info  { display: flex; align-items: center; gap: 12px; }
.pnchat-avatar-wrap  { position: relative; width: 46px; height: 46px; flex-shrink: 0; }
.pnchat-avatar-img   {
  width: 46px; height: 46px;
  border-radius: 50%;
  object-fit: cover;
  border: 2.5px solid rgba(255,255,255,.6);
}
.pnchat-avatar-initials {
  width: 46px; height: 46px;
  border-radius: 50%;
  background: rgba(255,255,255,.25);
  color: #fff;
  font-weight: 600; font-size: 16px;
  display: flex; align-items: center; justify-content: center;
  border: 2.5px solid rgba(255,255,255,.5);
}
.pnchat-online-dot {
  position: absolute; bottom: 1px; right: 1px;
  width: 11px; height: 11px;
  background: #32d46a;
  border: 2px solid #fff;
  border-radius: 50%;
}
.pnchat-header-name { color: #fff; font-weight: 600; font-size: 15px; line-height: 1.2; }
.pnchat-header-sub  { color: rgba(255,255,255,.8); font-size: 11.5px; margin-top: 1px; }
.pnchat-close-btn {
  background: rgba(255,255,255,.18);
  border: none; border-radius: 50%;
  width: 32px; height: 32px;
  cursor: pointer;
  display: flex; align-items: center; justify-content: center;
  transition: background .2s;
  flex-shrink: 0;
}
.pnchat-close-btn:hover { background: rgba(255,255,255,.3); }

/* ── Body ────────────────────────────────────── */
.pnchat-body {
  flex: 1;
  overflow-y: auto;
  padding: 16px 14px;
  display: flex; flex-direction: column;
  gap: 10px;
  background: var(--pnc-gray);
  scroll-behavior: smooth;
  min-height: 200px;
  max-height: 340px;
}
.pnchat-body::-webkit-scrollbar       { width: 4px; }
.pnchat-body::-webkit-scrollbar-thumb { background: #ddd; border-radius: 4px; }

/* ── Bubbles ─────────────────────────────────── */
.pnchat-msg-row { display: flex; align-items: flex-end; gap: 8px; animation: pnchat-fadein .3s ease; }
@keyframes pnchat-fadein {
  from { opacity: 0; transform: translateY(8px); }
  to   { opacity: 1; transform: translateY(0); }
}
.pnchat-msg-row.bot  { justify-content: flex-start; }
.pnchat-msg-row.user { justify-content: flex-end; }

.pnchat-msg-avatar {
  width: 30px; height: 30px;
  border-radius: 50%; object-fit: cover;
  border: 1.5px solid var(--pnc-border);
  flex-shrink: 0;
}
.pnchat-msg-avatar-init {
  width: 30px; height: 30px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--pnc-pink), var(--pnc-pink2));
  color: #fff; font-size: 11px; font-weight: 600;
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0;
}

.pnchat-bubble {
  max-width: 78%;
  padding: 10px 14px;
  border-radius: 18px;
  font-size: 13.5px;
  line-height: 1.55;
  color: var(--pnc-text);
}
.pnchat-msg-row.bot  .pnchat-bubble {
  background: #fff;
  border-bottom-left-radius: 4px;
  box-shadow: 0 1px 4px rgba(0,0,0,.07);
}
.pnchat-msg-row.user .pnchat-bubble {
  background: linear-gradient(135deg, var(--pnc-pink), var(--pnc-pink2));
  color: #fff;
  border-bottom-right-radius: 4px;
  box-shadow: 0 2px 10px rgba(232,57,125,.25);
}

.pnchat-time {
  font-size: 10.5px;
  color: var(--pnc-sub);
  margin: -4px 6px 2px;
}
.pnchat-msg-row.user .pnchat-time { text-align: right; }

/* ── Quick buttons ───────────────────────────── */
.pnchat-quick-btns {
  display: flex; flex-wrap: wrap;
  gap: 8px;
  padding: 4px 0 2px;
  animation: pnchat-fadein .35s ease;
}
.pnchat-qbtn {
  border: 1.5px solid var(--pnc-pink);
  color: var(--pnc-pink);
  background: #fff;
  border-radius: 24px;
  padding: 7px 14px;
  font-size: 13px;
  font-family: var(--pnc-font);
  cursor: pointer;
  transition: background .2s, color .2s, transform .15s;
  font-weight: 500;
}
.pnchat-qbtn:hover  { background: var(--pnc-pink); color: #fff; transform: translateY(-1px); }
.pnchat-qbtn:active { transform: scale(0.96); }
.pnchat-qbtn:disabled { opacity: .5; cursor: default; transform: none; }

/* ── Typing indicator ────────────────────────── */
.pnchat-typing-row { display: flex; align-items: flex-end; gap: 8px; }
.pnchat-typing-bubble {
  background: #fff;
  border-radius: 18px; border-bottom-left-radius: 4px;
  padding: 11px 16px;
  box-shadow: 0 1px 4px rgba(0,0,0,.07);
  display: flex; gap: 5px; align-items: center;
}
.pnchat-typing-bubble span {
  width: 7px; height: 7px;
  background: var(--pnc-pink);
  border-radius: 50%;
  display: inline-block;
  animation: pnchat-bounce .9s infinite;
}
.pnchat-typing-bubble span:nth-child(2) { animation-delay: .15s; }
.pnchat-typing-bubble span:nth-child(3) { animation-delay: .30s; }
@keyframes pnchat-bounce {
  0%,60%,100% { transform: translateY(0); }
  30%          { transform: translateY(-6px); }
}

/* ── Lead form ───────────────────────────────── */
.pnchat-lead-form {
  background: #fff;
  padding: 16px;
  border-top: 1px solid var(--pnc-border);
  display: flex; flex-direction: column;
  gap: 9px;
  flex-shrink: 0;
  animation: pnchat-fadein .3s ease;
}
.pnchat-form-heading {
  font-size: 13px; font-weight: 500;
  color: var(--pnc-text); margin: 0 0 2px;
}
.pnchat-lead-form input {
  border: 1.5px solid var(--pnc-border);
  border-radius: 10px;
  padding: 9px 13px;
  font-size: 13.5px;
  font-family: var(--pnc-font);
  color: var(--pnc-text);
  outline: none;
  transition: border-color .2s;
  width: 100%;
  box-sizing: border-box;
}
.pnchat-lead-form input:focus { border-color: var(--pnc-pink); }
.pnchat-lead-form input.error { border-color: #e84040; }
.pnchat-lead-form button {
  background: linear-gradient(135deg, var(--pnc-pink), var(--pnc-pink2));
  color: #fff; border: none; border-radius: 10px;
  padding: 11px; font-size: 14px; font-weight: 600;
  font-family: var(--pnc-font);
  cursor: pointer;
  transition: opacity .2s, transform .15s;
}
.pnchat-lead-form button:hover  { opacity: .9; }
.pnchat-lead-form button:active { transform: scale(0.97); }
.pnchat-lead-form button:disabled { opacity: .6; cursor: default; }
.pnchat-privacy {
  font-size: 11px; color: var(--pnc-sub);
  margin: 0; text-align: center;
}

/* ── Footer input ────────────────────────────── */
.pnchat-footer {
  display: flex; align-items: center;
  gap: 8px; padding: 10px 12px;
  border-top: 1px solid var(--pnc-border);
  background: #fff;
  flex-shrink: 0;
}
#pnchat-input {
  flex: 1;
  border: 1.5px solid var(--pnc-border);
  border-radius: 24px;
  padding: 9px 16px;
  font-size: 13.5px;
  font-family: var(--pnc-font);
  outline: none;
  transition: border-color .2s;
  color: var(--pnc-text);
}
#pnchat-input:focus { border-color: var(--pnc-pink); }
#pnchat-send-btn {
  width: 40px; height: 40px;
  border-radius: 50%; border: none;
  background: linear-gradient(135deg, var(--pnc-pink), var(--pnc-pink2));
  cursor: pointer;
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0;
  transition: transform .15s, opacity .2s;
  box-shadow: 0 2px 10px rgba(232,57,125,.3);
}
#pnchat-send-btn:hover  { opacity: .9; transform: scale(1.08); }
#pnchat-send-btn:active { transform: scale(0.94); }

/* ── Powered-by ──────────────────────────────── */
.pnchat-powered {
  text-align: center;
  font-size: 10.5px;
  color: var(--pnc-sub);
  padding: 6px 0 8px;
  background: #fff;
  border-top: 1px solid var(--pnc-border);
  flex-shrink: 0;
}

/* ── Responsive ──────────────────────────────── */
@media (max-width: 420px) {
  #pnchat-widget   { right: 12px; width: calc(100vw - 24px); bottom: 90px; }
  #pnchat-launcher { right: 16px; bottom: 16px; }
}